First, we'll do an initial meet and greet (online, phone, or in person). We will do all we can to get a clear picture of what you expect the website to look like in terms of design and content. To start the work, we require a 50% down payment. Any content you can provide (text, pictures, etc.) would be most helpful as your words and passion is always easier to sell than our interpretation. We then research your competitors to see what they are using in terms of design, content, and search engine optimization. We then use both of these resources to put a customized design together that allows you to stand tall next to, and yet apart, from your competition.
When the initial design is finished, we will send you a link to where the website is temporarily parked. Often, we find that it is easier to modify and change what you can see rather than what you cannot. If there are any changes, we will be more than happy to make them. Please keep in mind that some design changes may be limited due to various factors. Once the majority of changes have been made, we'll then modify the layouts so your website looks good in multiple monitor and device resolutions - big and small. Preferably, it is our goal to have the site ready to publish within 2 rounds of revisions and/or within 30 days of initial contact. Upon final approval and final payment of the balance due, we will need your host's account info. At a minimum, we will need "cPanel" login info and/or the "FTP" account info so that we can upload the files. The site will then be published to the host of your choice, under your own account.
If you need help securing and/or transferring your domain name, please let us know. If you do not currently have, or need to change hosting (including email), we can set this up for you as long as we have your contact and payment info. It is usually best to have domain and hosting set up prior to final payment, so there are no last-minute issues to fix. We will also set up a webmaster@ email address in order to set up accounts in your name. We will need to have access to this email address after your site is live. We will also need access to your Google account to set up Analytics (traffic), Webmaster Tools (SEO), and Google My Business (maps listing) in your name.
After the site is live, we will provide changes at no additional cost for up to 14 days. After that, updates can still be made, but may be subject to additional fees (see services page for more details). Many times, website owners think that once their website is built, they can take it over and make changes to the website themselves. No matter how "easy" the website software claims to be, it is often easier said than done. Since this isn't their area of expertise, the website usually becomes damaged and is costly to repair. Let us do what we do best, so you can do what you do best.
If you are not on our monthly plan, we can provide the following services annually for $60: Update your website with the newest version of our software - this will keep the website code current for SEO purposes. Update the copyright date so your customers know you are actively in business. Submit the website to the search engines to refresh your status with them as currently active. Provide website performance reports which will list traffic via Google Analytics and Webmaster Tools, as well as on-page / off-page SEO - this allows you to know how your website is performing so you can make informed marketing decisions moving forward.
We also provide other marketing services, such as local search engine marketing, social media posts, and other online marketing resources / industry specific directories etc. Finally, we can generate monthly performance reports (analytics, SEO, etc.). FAQ.