There is more than one "Bob" who "builds websites"
Below is a full explanation of what is happening with this other "Bob who builds websites" and the spam-like robo-calls.
This is a public service announcement:
Long story short, if you are getting calls from a "Bob" about "Website Design", rest assured it is not me. If you can provide his verified current address / email address / personal cell phone, I'll forward it to my legal people. If you only have a phone number, please report it to the FTC / FCC / BBB and most importantly - the North Carolina Attorney General. If you are intent on finding this guy because you've lost money, you are welcome to call a private investigator / skip tracer. Because I am not the one being called, and there is only so much I can do and that they can do for me as the innocent 3rd party. My # is (651) 287-1589. Stay tuned for continual updates on this saga... The call might be from Simple.biz. Call 888 207 7023 and ask to be put on their do not call list.
Additional resources are listed below. Continue Reading for the full story of what is happening... Evidently there is another "Bob (Hansen or Hanson)" (the same guy from that kitchen remodeling scam) who has taken to using robo-calls as a marketing strategy. And when folks do a search to try to find him to complain, they are finding me (Bob Shurtleff) instead. I can promise you, it is not me who is making these phone calls. So if anyone gets a robo-phone call from (a "Bob" who builds websites), that is not me. I don't know this "Bob", I haven't spoken to this "Bob" (as of the date of this post), and I certainly do not endorse this "Bob" nor his robo-calls / cold-calling technique. My name is Bob Shurtleff, not Bob Hansen (or Hanson) or any other last name.
Update as of July 15, 2021 - Why I don't cold-call.
So after yet another email from an irate person, I decided to do what I wish those who call me accusing me of malfeasants would do 1st - do the homework and read the fine print before jumping to conclusions.
I went back to the ripoff-report and realized that "Bob Hansen (Hanson)" is the same person as "Bob Selfors". After an exhaustive search, I realized he is/was based out of the Raleigh area of North Carolina and is guilty of other scams involving other industries. I then found a Fivrr profile where he is / was in fact offering cold-calling services for website designers (NOT ME!). Again, I don't cold call or have needed cold calling services. However, I was not convinced Robert Hansen (Hanson) was indeed Robert Selfors (I did my homework 1st), until I heard the message he leaves on his SoundCloud profile where he DOES INDEED answer the phone as "Bob Hansen (Hanson)". Just in case any of the links for Fivrr or SoundCloud cease to work, I've attached photos / video below...
While what he is doing may sound like a valuable service to website designers (again - not me), 1 - cold calling is annoying and robo-calling is illegal, 2 - there are better ways to be found. As to this issue, you are free to do a search for both names. I am not him, he is not me, and I do not participate in cold calling nor robo-calling as a marketing strategy. The fact that you've found me instead of him when you searched for "Bob Website Design" is a testament to the value of honest SEO work.
This development has been sent to my lawyer and will be sent on to the FTC/FCC. I also plan on calling the NC attorney general & nc secretary of state as well as local news stations in North Carolina to see if they want to investigate this further. Stay tuned for additional updates.
Updates: Additional phone #'s as they are sent to me... 5106801260, 5136536827, 7154034130, 4044748312, 9856162298, 8312986166, 9498601617, 5016013512, 6468139759 and more... stay tuned. Feel free to report any additional #'s directory to the FTC directly (I can only report to the authorities numbers that call me).
As of the original date of this post...
A case file has been opened with the FTC, the FCC , BBB, and the MN Attorney General as well as my local lawyer. Each new number I become aware of is given as an update to each file. But the issue is: 1 - I'm not the one receiving the calls so I'm not exactly the best person to be making the report (I'm relying on you to do that) and 2 - he is constantly changing his phone number so getting an accurate location on him is difficult at best. Again, this is NOT me. My name is Bob Shurtleff, not Bob Hansen (or Hanson).
Update March 2022:
"Bob" (Robert William Selfors - possibly connected to Cana Wittenberg Selfors) might be doing business under a new name: Simple.biz. Was SimpleSiteCompany.com. Here is the Facebook page (it's the same guy). How do I know this? Because I got a call from a "client" of his that paid money down for a website that was not delivered. Like the others, he tried to call to get more info, and his number was blocked. Upon search, he found me - but knew I was not this other "Bob". The bad news is, he "has certified web designers he partners with in several U.S. states and a couple of Canadian provinces". Note, I AM NOT ONE OF THEM. The good news is, he has a "Do Not Call" policy. Simply ask them "to place your telephone number on our "Do Not Call" list. In compliance with federal and state laws, we'll document your request immediately." If I were you, I'd read the fine print the link as some have reported that they have and get calls anyway. Here is the link to the national DNC registry - https://www.donotcall.gov/.
Upon additional searches for Simple.biz reviews, I found these links: His TrustPilot profile page as well as another "scam-detector" site. If you get a call from him (or anyone), I only suggest that you do your homework first. In reference to the "working with other web designers nationwide", this coincides with the Fiver profile job mentioned above. I found his soundcloud profile and got a video of the message he leaves before he took it down. the name was under "Selfors" but the message identifies himself as "Hanson". On a side note, have a look at Simple Site Company. See any similarities to Simple.biz? Here is their TrustPilot profile. Google Search.
Update Aug 2022:
Follow-up emails sent to the FTC / FCC / NC AG / NC SOS / Local News Channels & now the SBA. I've also sent an email to the NC Bureau of Investigation.
I also did a search for "Selfors" under the NC SOS and found the contact info he used:
In May of 2020, he even got a PPP loan under the name of Happy Panda, Inc. He used the Brier Creek address and service industry of restaurants. Is it legit? There is a Happy Panda in Rockwell, NC, but I don't know if it's one in the same or not. I have submitted to the SBA an investigation request on the basis of business category with the Brier Creek address as the question mark.
Still no luck in getting my legal people to find this guy. However, I did see a Google ad giving the phone number of 1 888 207 7023. I called it and it was answered by a woman identifying herself as Bob Hansons office. I asked for Bob Selfors, and then Cana Selfors and she said noone by that name was there. I went into my story and was hung up on. Suspicious. I tried calling back and it went straight to voicemail - twice. From what I hear, this is a patter - blocking numbers for those they don't want to talk to - angry clients. Just my opinion.
Side note, I don't know if I can do this without raising questions and so if anyone else who has been a verified direct victim (paid money for a website and did not receive one) would like to start a GoFundMe page to hire a private investigator and then start a class-action lawsuit, that might be an idea. Thoughts? Be sure to send me the link and I'll post it.
Again, give Happy Panda Inc a call at 919 270 9155 and see if you get Bob Hanson or Bob Selfors. I called the number and they told me to call 888 207 7023. There is your connection between Bob Selfors with Happy Panda and Bob Hanson with Simple.biz. He also has a blog (https://www.simplebiz.blog/) that shows his name. In summary...
To be clear, I am not wishing "this Bob" any ill will. He has a right to be "successful" in his business. However: #1 - Don't engage in questionable marketing practices like robo-calls or even inappropriate cold calling to drum up business or relationships. #1 - When whom you called tries to call back - Pick up the phone! Don't ghost potential clients or potential web design partners! If you cannot keep up with the demand, then scale back or risk your reputation as some who "can do" and "do it ethically". Or perhaps change how the user experience is. Allow the client to talk directly with the designer and not you as the middle man. If you need a business coach on how to grow your business without "growing pains", I know of a few. Just my 2 cents.
Also, I am not blaming any other "Bob" who happens to build websites. There are several variations of my company's name (Bob The Webpage Builder, Bob The Web Builder etc.). Our advice: simply do your research carefully and read carefully to understand which "Bob" is being talked about.
Again, if you can provide his verified current address / email address / cell phone number, I'll forward it to my legal people). If you only have a phone number, please report it to the FTC / FCC / BBB and most importantly - the North Carolina Attorney General. You are also welcome to hire a private investigator to find him if you wish. If you send to me only a phone number, I can only send it to my legal people but because I am not the one being called, there is only so much I can do. My # is (651) 287-1589. Stay tuned for continual updates on this saga...
If you need a website, work with someone that you know that has worked with who you are looking at working with. Referrals are gold!